desert ridge defense
returns, refunds and cancellation policy
Return & Refund Policy
Thanks for shopping at the DDR Store
If you are not entirely satisfied with your purchase, we're here to help. We do not offer exchanges of items but will gladly process a refund.
Returns and Refunds
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
We will initiate a refund through the original payment method.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Due to the fact that student materials, classroom and/or range time has to be reserved and /or paid for in advance, refunds cannot be given. Cancellations that are made at least (5) day prior to the class start date will be eligible for a "course credit" towards a future class. Please contact us at the address/number below to cancel a class and to process the course credit.
If you have any questions on how to return your item to us or about cancelling a class, contact us at: